プライバシーポリシー

1. Information We Collect

We collect information to provide and improve our services, including integrations with Taobao, 1688, Weidian, and related logistics and warehouse management features. The types of information we may collect include:

• Personal Information: Name, email address, phone number, and company details provided when you register, request a demo, or contact us.
• Business Data: Information related to your e-commerce operations, such as product sourcing preferences, order data, shipping details, and warehouse management data processed through our platform.
• Usage Data: Information about how you interact with our website, admin console, and APIs, including IP addresses, browser types, device information, and usage patterns.
• Payment Information: Billing details for subscriptions or services, processed securely through third-party payment providers. We do not store full payment card numbers on our servers.

2. How We Use Your Information

We use your information to deliver and improve our services, including:

• Providing and managing your access to the HioBuy purchasing agent platform, WMS, and logistics tools.
• Processing transactions and API integrations with supported marketplaces and logistics partners.
• Improving our products through analytics, troubleshooting, and user feedback.
• Communicating with you about updates, security notices, support, or promotional offers (where you have consented).
• Ensuring compliance with applicable laws and protecting the security of our platform.

3. How We Share Your Information

We do not sell or rent your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third parties (such as cloud hosting, payment processors, or logistics partners) who assist in operating our services, under strict confidentiality and data-processing agreements.
• Legal Obligations: When required by law, regulation, legal process, or to protect the rights, safety, and property of HioBuy, our users, or others.
• Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to safeguards requiring the recipient to honor this Privacy Policy.

4. Data Security

We implement industry-standard security measures, including encryption in transit, access controls, and secure infrastructure practices, to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict processing of your personal data, object to certain processing, request data portability, or withdraw consent for marketing communications.

To exercise these rights, please contact us using the details below. We will respond within a reasonable timeframe as required by applicable law.

6. International Data Transfers

HioBuy is operated by Shenzhen Tongxiao Network Technology Co., Ltd. Your information may be processed in China or other countries where our service providers operate. We take appropriate safeguards for cross-border transfers in line with applicable data-protection requirements.

7. Cookies and Tracking

We use cookies and similar technologies to maintain sessions, remember preferences, measure site performance, and improve user experience. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect some features of our website.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

9. お問い合わせ

本ポリシーに関するお問い合わせは以下まで：

• support@hiobuy.com
• サポートチャット